What is free
Answering the questions, reading the drafts and copying the obituary and eulogy text cost nothing. You only pay if you want the print files.
Who takes the payment
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. Your receipt comes from Paddle.
Refunds
If the kit doesn’t help, email hello@pixelandoak.com within 30 days for a full refund. See the refund policy.